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h3{margin:0;font-size:16px;font-weight:600;color:var(--msg-text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-company-row{display:flex;align-items:center;gap:6px;color:var(--msg-text-dim);font-size:13px;margin-top:2px}.chat-header-text .status{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--msg-text-muted)}.status-dot{width:8px;height:8px;border-radius:50%;background:var(--msg-online)}.chat-header-actions{display:flex;gap:8px}.chat-action-btn{background:transparent;border:none;color:var(--msg-text-muted);cursor:pointer;padding:10px;border-radius:10px;transition:all .2s ease}.chat-action-btn:hover{background:var(--msg-bg-card);color:var(--msg-text-primary)}.messages-container{flex:1;overflow-y:auto;overflow-x:hidden;padding:24px;display:flex;flex-direction:column;gap:16px;min-height:0;height:100%;max-height:100%}.message{display:flex;flex-direction:column;max-width:85%}.message.sent{align-self:flex-end;align-items:flex-end}.message.received{align-self:flex-start;align-items:flex-start}.message-bubble{padding:14px 18px;border-radius:16px;font-size:14px;line-height:1.5;position:relative;word-break:break-word;overflow-wrap:break-word;max-width:100%;width:fit-content;white-space:pre-line}.message.sent .message-bubble{background:var(--msg-sent-bubble);color:#fff;border-bottom-right-radius:4px}.message.received{flex-direction:row;gap:10px;align-items:flex-start}.message-avatar{flex-shrink:0;margin-top:4px}.avatar-placeholder-small{width:32px;height:32px;border-radius:50%;background:linear-gradient(135deg,var(--msg-accent) 0%,#0071E3 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.2s}.pricing-option:hover{background:#0000001a}.pricing-option input[type=radio]{cursor:pointer}.pricing-option span{flex:1;cursor:pointer;color:#ccc;font-size:13px}.discount-input-wrapper{margin-top:8px;padding-left:24px}.quick-discounts{display:flex;gap:6px;margin-bottom:8px;flex-wrap:wrap}.quick-discount-btn{padding:6px 12px;background:#0000001a;border:1px solid #444;color:#ccc;border-radius:4px;cursor:pointer;font-size:12px;transition:all .2s}.quick-discount-btn:hover,.quick-discount-btn.active{background:#0071e3;border-color:#0071e3;color:#fff}.discount-input,.custom-price-input{width:100%;padding:8px 12px;background:#0000001a;border:1px solid #444;border-radius:6px;color:#fff;font-size:14px}.discount-input:focus,.custom-price-input:focus{outline:none;border-color:#0071e3}.price-preview{margin-top:12px;padding:12px;background:#fff;border-radius:6px;border-left:3px solid #0071E3}.price-preview-row{display:flex;justify-content:space-between;margin-bottom:6px;font-size:13px}.price-preview-row:last-child{margin-bottom:0}.price-preview-label{color:#999}.price-preview-value{font-weight:600;color:#fff}.price-preview-value.original{text-decoration:line-through;color:#8e8e93}.price-preview-value.final{color:#34c759;font-size:16px}.price-preview-value.savings{color:#fb923c}.inventory-card-footer .price-original,.inventory-card-footer .total-original{text-decoration:line-through;color:#8e8e93;font-size:11px;margin-right:6px;display:block}.inventory-card-footer .price-value.discounted,.inventory-card-footer .total-value.discounted{color:#34c759;font-weight:700}.savings-badge{grid-column:1 / -1;text-align:center;background:linear-gradient(135deg,#fb923c,#f97316);color:#fff;padding:6px;border-radius:4px;font-size:12px;font-weight:600;margin-top:8px}.inventory-card-footer{display:flex;justify-content:space-between;align-items:center;gap:8px;flex-wrap:wrap}.inventory-card-footer .price-info,.inventory-card-footer .price-total{flex:1;min-width:70px}.inventory-card-footer .card-action-btn{flex-shrink:0}.send-btn:disabled{background:var(--msg-bg-card);color:var(--msg-text-muted);opacity:.7;cursor:not-allowed;transform:none;box-shadow:none}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--msg-text-muted);gap:16px}.empty-state-icon{width:64px;height:64px;opacity:.5}.empty-state h3{font-size:18px;font-weight:600;color:var(--msg-text-primary);margin:0}.empty-state p{font-size:14px;margin:0}.typing-indicator{display:flex;gap:4px;padding:10px 14px;background:var(--msg-received-bubble);border-radius:16px 16px 16px 4px;align-self:flex-start}.typing-dot{width:8px;height:8px;background:var(--msg-text-muted);border-radius:50%;animation:typing 1.4s ease-in-out infinite}.typing-dot:nth-child(2){animation-delay:.2s}.typing-dot:nth-child(3){animation-delay:.4s}@keyframes typing{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-4px)}}@media(max-width:768px){.messaging-panel{position:fixed;inset:0;width:100vw;height:100vh;z-index:990;flex-direction:column;background:var(--msg-bg-deepest)}.conversation-sidebar{width:100%;height:100%;max-height:none;display:flex;flex-direction:column}.messaging-panel.chat-view .conversation-sidebar{display:none}.chat-area{display:none;flex-direction:column;height:100%;width:100%}.messaging-panel.chat-view .chat-area{display:flex}.chat-header{padding:16px 70px 16px 16px;background:var(--msg-bg-dark)}.chat-header-info,.chat-header-text{flex:1;min-width:0}.chat-header-text h3{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:flex;align-items:center;gap:6px}.back-btn-compact{display:flex!important;width:40px;height:40px;align-items:center;justify-content:center;background:#0000000d;border:1px solid var(--msg-border);border-radius:50%;margin-right:8px;color:var(--msg-text-primary)}.chat-messages{padding:16px}.message{max-width:95%}.chat-input-container{padding:12px 16px;padding-bottom:max(12px,env(safe-area-inset-bottom))}.message-input-wrapper{border-radius:24px}}.loading-spinner{width:32px;height:32px;border:3px solid var(--msg-border);border-top-color:var(--msg-accent);border-radius:50%;animation:spin 1s linear infinite}.operator-status{display:inline-flex;align-items:center;gap:6px;font-size:12px}.operator-status .status-dot{width:8px;height:8px;border-radius:50%}.operator-status.online .status-dot{background:#34c759}.operator-status.away .status-dot{background:#ff9500}.operator-status.busy .status-dot{background:#ff3b30}.operator-status.offline .status-dot{background:#8e8e93}.operator-status .status-label{color:var(--msg-text-muted)}.conversation-tags{display:flex;gap:4px;margin-top:6px}.conv-tag{font-size:9px;padding:2px 6px;border-radius:4px;background:#06a9ea26;color:var(--msg-accent);text-transform:uppercase;font-weight:500}.conversation-item.urgent{border-left:3px solid #FF3B30}.verified-badge{display:inline-flex;align-items:center;justify-content:center;width:16px;height:16px;background:linear-gradient(135deg,#34c759,#16a34a);color:#fff;border-radius:50%;font-size:10px;margin-left:6px}.header-meta{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--msg-text-muted)}.meta-divider{color:var(--msg-text-dim)}.company-name{font-style:italic;color:var(--msg-text-dim)}.role-badge.operator{background:#ff950033;color:#ff9500}.conversation-actions{display:flex;gap:4px}.action-btn{width:36px;height:36px;border-radius:10px;border:none;background:var(--msg-bg-card);color:var(--msg-text-muted);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s ease}.action-btn:hover{background:#06a9ea33;color:var(--msg-accent);transform:translateY(-2px)}.action-btn.call:hover{color:#34c759;background:#34c75926}.action-btn.video:hover{color:#0071e3;background:#0071e326}.action-btn.trade:hover{color:#ff9500;background:#ff950026}.welcome-features{display:flex;gap:16px;margin-top:24px;font-size:13px;color:var(--msg-text-dim)}.welcome-features span{padding:8px 16px;background:var(--msg-bg-card);border-radius:20px;border:1px solid var(--msg-border)}.inventory-card{width:100%;max-width:300px;min-width:220px;background:linear-gradient(135deg,#fff 0% 100%);border:1px solid rgba(6,169,234,.3);border-radius:14px;overflow:hidden;margin-bottom:8px}.inventory-card-header{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;background:#06a9ea1a;border-bottom:1px solid var(--msg-border)}.stone-id{font-weight:700;font-size:14px;color:var(--msg-accent)}.availability{font-size:10px;font-weight:600;padding:3px 8px;border-radius:10px;text-transform:uppercase}.availability.available{background:#34c75933;color:#34c759}.availability.reserved{background:#ff950033;color:#ff9500}.availability.sold{background:#ff3b3033;color:#ff3b30}.inventory-card-body{padding:14px}.stone-specs{display:flex;flex-wrap:wrap;align-items:center;gap:6px;font-size:13px;color:var(--msg-text-primary);margin-bottom:10px}.spec-main{font-weight:700;font-size:16px;color:var(--msg-accent)}.spec-divider{color:var(--msg-text-dim)}.stone-cert{display:flex;gap:8px;font-size:11px;color:var(--msg-text-muted)}.cert-lab{font-weight:600;padding:2px 6px;background:#0071e333;color:#0071e3;border-radius:4px}.inventory-card-footer{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;background:#0003;border-top:1px solid var(--msg-border)}.price-info,.price-total{display:flex;flex-direction:column}.price-label,.total-label{font-size:9px;color:var(--msg-text-dim);text-transform:uppercase}.price-value{font-size:13px;font-weight:600;color:var(--msg-text-primary)}.total-value{font-size:15px;font-weight:700;color:var(--msg-accent)}.card-action-btn{background:var(--msg-accent);border:none;color:#fff;padding:6px 14px;border-radius:8px;font-size:12px;font-weight:600;cursor:pointer;transition:all .2s ease}.card-action-btn:hover{background:var(--msg-accent-hover);transform:translateY(-1px)}.trade-proposal{width:300px;background:linear-gradient(135deg,#fff 0% 100%);border:1px solid var(--msg-border);border-radius:14px;overflow:hidden;margin-bottom:8px}.trade-proposal.success{border-color:#34c75966}.trade-proposal.pending{border-color:#0071e366}.trade-proposal.warning{border-color:#ff950066}.trade-proposal.danger{border-color:#ff3b3066}.trade-header{display:flex;align-items:center;gap:10px;padding:12px 14px;background:#0003;border-bottom:1px solid var(--msg-border)}.trade-icon{font-size:18px}.trade-type{flex:1;font-size:13px;font-weight:600;color:var(--msg-text-primary);text-transform:capitalize}.trade-status{font-size:10px;font-weight:600;padding:3px 8px;border-radius:10px;text-transform:uppercase}.trade-status.success{background:#34c75933;color:#34c759}.trade-status.pending{background:#0071e333;color:#0071e3}.trade-status.warning{background:#ff950033;color:#ff9500}.trade-status.danger{background:#ff3b3033;color:#ff3b30}.trade-items{padding:10px 14px}.trade-item{display:flex;justify-content:space-between;padding:6px 0;font-size:13px;color:var(--msg-text-muted);border-bottom:1px dashed var(--msg-border)}.trade-item:last-child{border-bottom:none}.trade-footer{display:flex;justify-content:space-between;align-items:center;padding:12px 14px;background:#00000026;border-top:1px solid var(--msg-border)}.trade-total{font-size:14px;color:var(--msg-text-primary)}.trade-total strong{color:var(--msg-accent);font-size:16px}.trade-actions{display:flex;gap:6px}.btn-accept,.btn-counter,.btn-reject{padding:5px 10px;border-radius:6px;font-size:11px;font-weight:600;cursor:pointer;border:none;transition:all .2s ease}.btn-accept{background:#34c75933;color:#34c759}.btn-accept:hover{background:#34c7594d}.btn-counter{background:#ff950033;color:#ff9500}.btn-counter:hover{background:#ff95004d}.btn-reject{background:#ff3b3033;color:#ff3b30}.btn-reject:hover{background:#ff3b304d}.typing-indicator{display:flex;align-items:center;gap:8px;padding:12px 16px;background:var(--msg-received-bubble);border-radius:16px 16px 16px 4px;align-self:flex-start;border:1px solid var(--msg-border)}.typing-dots{display:flex;gap:4px}.typing-dots span{width:6px;height:6px;background:var(--msg-accent);border-radius:50%;animation:bounce 1.4s ease-in-out infinite}.typing-dots span:nth-child(2){animation-delay:.2s}.typing-dots span:nth-child(3){animation-delay:.4s}@keyframes bounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-6px)}}.typing-text{font-size:12px;color:var(--msg-text-muted);font-style:italic}.message-flags{display:flex;gap:6px;margin-bottom:6px}.flag{display:inline-flex;align-items:center;gap:4px;font-size:10px;font-weight:500;padding:2px 6px;border-radius:4px}.flag.urgent{background:#ff3b3033;color:#ff3b30}.flag.pinned{background:#0071e333;color:#0071e3}.flag.encrypted{background:#34c75933;color:#34c759}.flag.action-required{background:#ff950033;color:#ff9500}.message-reactions{display:flex;gap:4px;margin-top:6px}.reaction{font-size:14px;padding:2px 6px;background:#0000000d;border-radius:12px;cursor:pointer;transition:transform .2s ease}.reaction:hover{transform:scale(1.2)}.error-bar{display:flex;align-items:center;gap:8px;padding:12px 24px;background:#ff3b301a;color:#ff3b30;font-size:14px;border-top:1px solid rgba(255,59,48,.2)}.conversation-name svg{width:12px;height:12px;color:var(--msg-accent)}.messaging-panel.compact-mode .conversation-sidebar{width:100%;min-width:100%;display:flex}.messaging-panel.compact-mode .chat-area{display:none;width:100%}.messaging-panel.compact-mode.has-chat .conversation-sidebar{display:none}.messaging-panel.compact-mode.has-chat .chat-area{display:flex}.back-btn-compact{display:none;background:transparent;border:none;color:var(--msg-text-primary);cursor:pointer;margin-right:8px;padding:4px;border-radius:50%}.back-btn-compact:hover{background:#0000001a}.messaging-panel.compact-mode 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